Why can’t I see my sensors on the main dashboard map?

can’t see sensors on the main dashboard map

If you can’t see your devices on the main Dashboard in the AlphaX system, it is likely one of the following.

1. The sensor has not been assigned to a geographical location. Register a sensor location by going to the device registration screen and selecting configure sensor. Choose the channel number, enter a sensor location description and click the map to set the Latitude and Longitude coordinates. If your sensor requires it doesn’t forget to add an offset and calibration factor.

2. The sensor has not connected in the last hour. One hour is the default duration. Try selecting a different period to get the overview for that duration.